1. xASAP Shipping
xChange product fulfillment through xASAP:
Through global partnerships, xChange can now offer global logistics and shipping to ensure products sold through our platform arrive on time and as ordered. Through our fulfillment system, xASAP, our buyers will be able to combine multiple orders into one cost-reducing international shipment, track the orders from our globally located vendors using a single online interface, and verify the orders at a central warehouse prior to shipment.
This kind of logistical management certainly reduces costs which allows big savings to be passed directly on to the buyers. And, through well placed partnerships xASAP can offer discounted rates from international carriers, with additional carriers signing on in the near future. Adding this service to xChange market place allows us to further enhance the buying experience and make shipping and delivery as simple and safe as possible.
Note, there is no minimum order quantity associated with this service. Buyers can order a single product or multiple products and benefit from the potential of our fulfillment system. Additionally, this new service allows even small businesses who buy through our site to participate, and have product delivery updates and/or track their shipments online, making it easier to manage international shipping for all.
2. ORDER STATUS & TRACKING
There are 2 delivery options available for customer, Standard and Express courier.
Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.
Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.
To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.